It is important that an experienced IT resource is available to review this information.
The student portal has configuration settings in two places (web configuration and VETtrak Global configuration manager) and VETtrak security settings under the VETtrak security manager that determine global data availability. Depending where the configuration sits and how it is checked from within the application will determine when the setting will take affect. In general all settings take affect when the application starts for the first time or restarts (where the IIS server application pool restarts).
- Web.Config file: Any change to the web configuration file will cause a restart of the application and therefore all settings will be as they are set.
- Student Portal global configuration: Change to these settings vary depending on when the portal is checking them. In order to optomise the user experience those settings that are deemed to be unlikely to change are set at application start while others are read when visiting a relevant part of the application that they apply too.
- VETtrak entity security: Where these affect menus they are checked on every page refresh. To optomise the user experience the permissions settings are cached in memory and it may take upward of the default cache time to live interval before the change occurs. This is a setting found in Web.Config and if not present will default to 10 seconds. A setting of zero will effectively query the database on every check removing the optomisation.
| Web.Config settings | Screen Refresh | Application Startup |
| Company name | No | Yes |
| Theme change | No | Yes |
| Google maps | No | Yes |
| Number of Dashboard classes | No | Yes |
| Number of Dashboard events | No | Yes |
| Number of Dashboard messages | No | Yes |
| Number of Dashboard results | No | Yes |
| VETtrak Student Portal Global Configuration | Screen Refresh | Application Startup |
| Account recovery settings | No | Yes |
| Show External link | No | Yes |
| Show/edit AVETMISS details | Yes | Yes |
| Allow iCal calendar subscription | Yes | Yes |
| File upload declaration | Yes | |
| Show VET Survey | No | Yes |
| Messaging Permissions | Yes | Yes |
| VETtrak Application security default Student role | Security entity | Screen Refresh |
| View awards | Client award | Cached |
| View classes | Client class | Cached |
| View direct message | Class message or Client message | Cached |
| View events | Client event | Cached |
| View enrolments | Client enrolment | Cached |
| View tasks | Enrolment task | Cached |
| Upload documents* | Document management | Cached |
| View invoice | Invoice | Cached |
| View email | Email message | Cached |
| View SMS | Sent SMS message | Cached |
| View units | Enrolled unit | Cached |
* Requires the Document database add-on