Staff Member Alerts

Staff Member Alerts is a section of the Alerts & Notifications page, which is available by choosing Settings > Alerts & Notifications from the menu.

Toggle the sending of automated email notifications to the staff member(s) responsible for the occurrence for which a customer has registered.


To use this feature:

  • Enable the Email Staff checkbox.

  • Optionally, tick Include registration details attachment if you want the email to include a copy of the registration data as an attachment.

  • Optionally, tick Include client uploads as attachments if you want the email to include a copy of each of the file(s) uploaded during the registration process.

  • Enter the Email Subject, which will be the subject line of the email notification.

  • Enter the Email Body, which will be the message. You can click the edit icon to open a text editor, which will input the resulting html code into the Email Body when you have finished creating and formatting your message.

  • Click the Save button for the page.


NOTE: You will need to have staff members assigned to your occurrences in VETtrak. A staff member must also have a valid email address (set in VETtrak) for the alert to work.

RELATED: The Alerts & Notifications page for more details on this page and the sections it contains.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.