Proxy Server

These preferences are applicable in the following situations:

  • You use an HTTP proxy server to communicate with external servers. You may need to configure the proxy server details if the following VETtrak functions DO NOT work:
    • Downloading report updates, checking for VETtrak version updates, and automatically updating your registration key.
    • Sending SMS messages.
    • USI functions.
    • Victorian VSN function, including updating provider details, and uploading and downloading VSN details.
    • Web enrolment processing.

 

Choose File > Global Preferences.

Select Proxy Server from the Preference items list.


These preferences are for when you are using a HTTP proxy server to access the Internet. Tick the Use an HTTP proxy server option to enable these settings.


This page consists of the following:


Auto detect proxy settings

The Auto-detect proxy settings setting will allow VETtrak to attempt to detect proxy server settings automatically from the Operating System. If this fails, untick this setting and enter the details manually. Your IT administrator will be able to advise you on these settings.


Server

The Server is the hostname or IP address of your proxy server.


Port

Port is the port number used to communicate with your proxy server.


Auth Scheme

Auth scheme is the method of authentication used. None should be selected if authentication is not required, otherwise, choose the appropriate method and complete the Username and Password fields.


Proxy SSL

The Proxy SSL settings indicate the SSL preferences of the associated proxy server, as either (Automatic, Always, Never or Tunnel).


Bypass proxy for host names

Bypass proxy for host names allows you to provide a list of host names for requests that should not be sent via the proxy server.


Verify SSL certificates when connecting to SOAP web services

The SOAP SSL verification option will allow VETTrak to verify SSL Certificates issued by certain SOAP based web services such as when you are:

  • Sending SMS's 
  • Communicating with the Victorian Student Number Registrar.


If this causes any issues for you, you can disable this verification via the adjacent checkbox.


Test Proxy Settings

To verify the connection to the associated proxy server is working, click the Test proxy settings button.


 This will prompt you with the following Dialogue box on a successful proxy redirect:


and on an unsuccessful connection, you will receive the following:


If you have difficulty establishing your proxy server, reconfirm that the associated proxy settings are valid with your IT team and if you are still unsure, provide the Error details within a Support Ticket.


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