VETtrak
VETtrak Release Notes
- VETtrak 24.4 Release Notes - 30/9/2024 (updated 13/11/2024)
- VETtrak 24.3 Release Notes - 15/7/2024 (updated 15/08/2024)
- VETtrak 24.2 Release Notes - 25/3/2024 (updated 12/06/2024)
- VETtrak 24.1 Release Notes - 18/12/2023 (updated 15/02/2024)
- VETtrak 23.4 Release Notes - 09/11/2023 (updated 05/12/2023)
News and Updates
- VETtrak Legal Entity Change and Billing Update November 2023
- Webinar: VETtrak 23.2 Release Overview (+Q&A)
- VETtrak AVETMISS Changes - 2021
- Video: VETtrak Webinar Playlist
- VETtrak API Changes
VETtrak: First Time Installation and Configuration
Getting Started Using VETtrak
- Video: VETtrak AcademyPlus - Getting The Most Out Of VETtrak Support!
- Support Centre: Managing Your VETtrak Company Contacts
- Video: Using VETtrak for the First Time
- Navigating VETtrak
- F1 for Help
Global Preferences
- Compliance preferences - AVETMISS
- Compliance preferences - AVS
- Compliance preferences - USI
- Compliance preferences - USI CAA
- Compliance preferences - VIC
Configuration
View all (52)Client Manager
- Education History
- Client Manager Overview
- Archiving / Deactivating a Client
- Process: Creating a Client
- Client Personal Wizard
Staff Manager
Qualification Manager
- Qualification Manager Overview
- Importing Training Packages (Legacy)
- Manually Adding a Course / Qualification
- Mixing Units of Competency and Modules
- Adding a Unit of Competency to a Qualification
Employer Manager
Group Manager
- Archiving Groups in the Group Manager
- Group Manager Overview
- Creating a New Group
- Adding clients to a group (via Group Manager)
- Sending messages to a group
Booking Manager
Web enrolments
Contracts and Enrolments
- Video: VETtrak AcademyPlus - Enrolment Profiles
- Placements
- Process: Using Enrolment Profiles
- Process: Creating a Contract (For an Traineeship/Apprenticeship)
- Linking and Unlinking Enrolments to an Award
Occurrences
- Adding Unit/Modules to an Occurrence
- Adding Units To An Occurrence Class
- Change Occurrence Enrolled Units
- Classes
- Costs
Government Reporting
- AVETMISS Reporting - General Information
- Generating AVETMISS Files
- State Specific AVETMISS Enrolment Details
- AVETMISS Reporting - Enforce End of Year Validation
- Total VET Activity Reporting (National AVETMISS) Overview
Events and Attributes
Finance
- Video: VETtrak Online Payment Collection
- Video: VETtrak AcademyPlus - Let's Talk Finance Features
- Invoicing
- Assigning Pricing and Inventory items
- Payments, Adjustments and Refunds
Communications
- How To: Integration with a 3rd Party SMTP email provider
- Video: VETtrak Academy Webinar: Improve Student Engagement with SMS & Email via Triggers & Actions
- SMS/Email Template Categories
- Sent Email Register
- Retrieving SMS Replies and Delivery Receipts
Unique Student Identifier (USI)
- USI: Web Services Version
- USI Related Government Help Options
- Setting up Unique Student Identifier (USI) features in VETtrak
- Unique Student Identifier (USI) Overview
- USI: Setting up myGovID / RAM
Security
- What is Two-Factor/Multi-Factor Authentication?
- Process: Lost Access to Two-Factor Authentication for a VETtrak Login
- Process: Configuring Two-Factor Authentication for a VETtrak Login
- Resetting a Lost or Forgotten VETtrak Password
- Security Settings
VETtrak Reports
- Video: VETtrak AcademyPlus - Self Service Reports
- Self-Service Reports Manager Overview
- Process: Creating a Self-Service Report
- Process: Mapping Self-Service Award Reports
- VETtrak Standard Reports Overview
Standard Report Updates
- Standard Report Update - Version 0907
- Standard Report Update - Version 0908
- Standard Report Update - Version 0909
- Standard Report Update - Version 0910
- Standard Report Update - Version 0950
Advanced Features
- Video: VETtrak Academy Plus Webinar - Enrolment Linking
- Calendar Manager
- Capabilities Analyser
- VTImporter
- Comments for Deleted Records
Tasks
- Allow Occurrence to have Tasks
- Process: Adding Tasks to an Occurrence
- Video: Webinar: Using Tasks in VETtrak
- Process: Adding Tasks for Individual Enrolments
- Task statuses
Document Management
- Integrating VETenrol and VTDocs
- Video: VETtrak AcademyPlus - Let's Do Digital Documents!
- Document Management within VETtrak
- Linking Documents & Files Within VETtrak
- Setting Up A Document Database
Agent Commissions
TCSI - VET Student Loans / VET FEE-HELP
- Preparing For Your First TCSI Report
- What is TCSI?
- VETtrak TCSI Upgrade Setup
- VET Student Loans Overview
- VET Student Loan Settings In The Organisation Wizard
Digital Credentials
Hosting
- VETtrak Status Page
- Accessing/Using VETtrak Hosting: Frequently Asked Questions
- Support Centre: Retrieving Your VETtrak Hosting Launcher Password (Self Service)
- Accessing a VETtrak Hosted Version (PC)
- Accessing A VETtrak Hosted Version (Mac)
Technical
- Email Issues and Troubleshooting
- Performing a VETtrak Software Update
- Performing a Minor VETtrak Update
- Video: Updating VETtrak (5:56)
- VETtrak System Requirements
Data Manipulation
- Video: VETtrak Wednesday Webinar - How to Import Clients in VT 19.1 (27/03/2019)
- Import Clients
- Update Unit Results
- [DEPRECATED] Client Importer User Guide (Legacy)
- Video: Merge Client & Employer Utilities (18:12)
Triggers and Actions
Data Insights Manager
- Video: Introducing the VETtrak Data Insights Manager
- Video: VETtrak AcademyPlus - Data Insights Deep Dive
- Data Insights Manager Overview
- Creating a New Data Insights Query
- Performing Actions On Your Data Insights Query Output