Knowledge Base Access

If you are a VETtrak Company Contact, you may wish to log in to the VETtrak Knowledge base to access the Help Articles located there. This article will cover the process in doing so.

The VETtrak Knowledge Base contains a wealth of VETtrak Help Materials, as well as access to Ticket Management tools for support needs, as well as access to the VETtrak Community, a discussion area that can be used to provide feedback and offer suggestions to benefit the product.

The VETtrak Knowledge Base can be accessed online, by visiting the following link:

• https://help-vettrak.readytech.io/support/home

Well worth a bookmark!

Once you are viewing the page, you can create a new account by selecting Sign Up in the top right-hand side of the window:

This will take you to a Sign Up page to initially create your account.

Note, it is important for our records that you try and match:

• The Full Name that we may have on record your Company Contact
• The Company Email that you make use of with VETtrak

This will help with future VETtrak support enquiries and assistance.

Fill out the details within the page provided:

With this done, the message Successfully Registered should appear, indicating your information has been accepted!

You will then need to check your inbox, for an email like the following:

Hi {{NAME}},

A new support account has been created for you under the VETtrak product.

Click the url below to activate your account and select a password!

https://help-vettrak.readytech.io/register/a-unique-activation-code-NIciQo2fXWu7H1

If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.

Regards,
ReadyTech Team

Simply click the link, to action the Account Activation step!

In this area, confirm your:

• Full Name
• Desired Password

With this done, you now have access to the VETtrak Knowledge Base!