Automated email notifications for new VETenrol registrations are not being received

If you are not receiving alerts for new registrations:

  • Check the email alerts setting is enabled in your VETenrol Admin.
  • Check the email address specified for alerts is still current.
  • Check your junk/spam and clutter folders in your mail client.

Try sending a test email using the Test SMTP Settings button from the Mail tab of the Integrations page, available from the Configuration page. If you do not receive the test email, there may be an issue with the credentials entered for your SMTP server.

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