This type of issue can have a number of causes.
In the case of a newly created course, please try the following:
- Double-check the occurrence has been published for online enrolments.
- Close your web browser, including all tabs and windows, then try again.
If the course was displaying previously:
- Check there are still vacancies for the course.
- Check the start date for the occurrence has not passed.
Use the API Summary report in your VETenrol Admin to see what data VETenrol is receiving from VETtrak. For example:
- If the programme/occurrence is there, look at Exclusions in your VETenrol Admin to see if it has been deliberately hidden.