Identity Step

Identity is a category of Optional Steps, which is accessed from the Configuration () page in the VETenrol Admin.

These settings apply to the Identity step in the standard registration process. The Identity step poses a series of questions regarding identity and includes the option to upload copies of identification documents.

Key aspects of the Identity category:

• Sections
  • Identity step options
  • Proof of Identity documents note
• Save
  This button commits any changes to the settings. It appears to the right of the navigation area and at the bottom of the page. Saving will keep changes to settings made across tabs.

Identity step options

First, control if the step will be included in the standard registration process:

• Enable Identity step

Then, the individual options are:

• Do not include Asylum Seeker question
• Do not include VISA question
• Do not include Prisoner Status question
• Do not include Guardianship of the Minister question
• Include Nationality question
• Mandate Nationality question
• Remove Identity document file uploads
• Mandate upload of Identity Document

Enable Identity step

This option enables the Identity step in the standard registration process.

• If the option is ticked () other settings relating to the step will become available.
• If the option is unticked () the step will not be part of the registration process.

Enabling this step removes the default Citizenship Status question at the Contact Details step.

Do not include questions

The default questions asked at the Identity step all require the user to answer, however there are a number of options in the format of Do not include... question that can be enabled () to prevent the respective mandatory questions from being asked at the step.

Nationality questions

The Include Nationality question option can be enabled () to add the question to the Identity step. Answering it is not required unless the option Mandate Nationality question is also enabled.

Remove Identity document file uploads

A file upload feature is offered by default, which can be removed entirely by enabling () the Disable Identity document uploads option.

Mandate upload of identity document

A file upload feature is offered by default, however uploading copies of identification is not required. The Require upload of identity document checkbox can be enabled () to make uploading a file mandatory.

NOTE: While the upload of a file can be made mandatory, the file contents cannot be verified as being legitimate. Staff members will need to manually check the file to ensure the user has uploaded a scan of their identification and not just any file to complete the step. Staff members should be aware that users could upload inappropriate/sensitive material or potentially harmful files (either intentionally or inadvertently) and should not open files with unknown file extensions.

Proof of Identity documents note

This section is to control the introductory text displayed between the statement requesting details of the identification that can be provided and the table of accepted identity documents.

• Type plain text or html directly into the field.
• Alternatively, click to open the Editor, where text can be entered and formatted, then click Apply and the resulting html will be inserted into the field. Click Save to commit the changes.

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