Details Step

VETenrol Admin Config Card for Registration Steps Details is a category of Registration Steps, which is accessed from the Configuration (VETenrol Admin Icon Config) page in the VETenrol Admin.

These settings apply to the Details step in the standard registration process, which is where users provide their contact information.

VETenrol Admin Registration Steps page showing Details tab

Key aspects of the Details category:



Details step options

The options are:

VETenrol Admin Details step options section



Enable International Addresses

Toggle this option to enable or disable support for international addresses.

For example:

VETenrol Details Step of Standard Rego with default options

Disabled ( unticked box - default)

When the setting is enabled, the Address Type drop-down menu is available for Residential and Postal addresses.

VETenrol Details Step of Standard Rego with default options

Setting enabled ( ticked box ) with default selection of Australian address

VETenrol Details Step of Standard Rego with support for International addresses

Setting enabled ( ticked box ) with user selected International address for Residential Address.



Mandate known suburbs in addresses

VETenrol offers an auto-complete feature for addresses which is activated when a user begins entering their suburb/city. The feature displays a list of matches based on what the user types and if a selection is made, the City, State, and Post Code are completed as per the selection.


VETenrol Details step of Standard Rego showing suburb list

The Mandate known suburbs in addresses option prevents users from entering data that does not appear on the auto-complete list.


For example:

VETenrol Details Step of Standard Rego

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego with address validation

Enabled ( ticked box )



Do not collect Postal Address

Toggle this option to enable or disable the Postal Address section on the Details step.


For example:

VETenrol Details Step of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego without Postal Address section

Enabled ( ticked box )



Do not collect Emergency Contact Details

Toggle this option to enable or disable the Emergency Contact Details section at the Details step.


For example:

VETenrol Emergency Contact Details section of Standard Rego

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego without Emergency Contact section

Enabled ( ticked box )



Mandate Emergency Contact Details

Toggle this option to require or leave optional the Emergency Contact Details section at the Details step.


For example:

VETenrol Emergency Contact Details section of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Emergency Contact Details section of Standard Rego set to required

Enabled ( ticked box )



Collect Emergency Contact as a Relationship

Toggle this option to use client relationships when collecting Emergency Contact information at the Details step. This option will also inherit the Remove option for Single Name setting from the Personal step.


For example:

VETenrol Emergency Contact Details section of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Emergency Contact Details section of Standard Rego set to required

Enabled ( ticked box )

VETenrol Emergency Contact Details section of Standard Rego set to required

Enabled ( ticked box ) with Remove option for Single Name and no sub-relationship types for Emergency Contact in VETtrak.

VETenrol Emergency Contact Details section of Standard Rego set to required

Enabled ( ticked box ) with Mandate Emergency Contact details and sub-relationship types for Emergency Contact in VETtrak. 



Do not collect Citizenship

Toggle this option to include or remove the Citizenship section on the Details step.


For example:

VETenrol Details Step of Standard Rego with Citizenship section

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego without Citizenship section

Enabled ( ticked box )



Residential Address

This section controls the text displayed at the second step of the standard registration process under the Residential Address heading.

VETenrol Admin page section

  • Type plain text or html directly into the field.
  • Alternatively, click VETenrol Admin Pencil icon to open the Editor, where text can be entered and formatted, then click Apply and the resulting html will be inserted into the field. Click Save to commit the changes.

VETenrol Details Step of Standard Rego showing Notice



Contact Details

The options are:

VETenrol Admin Details step options section



Do not collect Home Number

Toggle this option to hide/show the Home Phone Number field for the Details step.


For example:

VETenrol Contact Details section of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Contact Details section of Standard Rego without Home Phone

Enabled ( ticked box )



Do not collect Work Number

Toggle this option to remove/include the Work Phone Number field for the Details step.


For example:

VETenrol Contact Details section of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Contact Details section of Standard Rego without Work Phone

Enabled ( ticked box )



Do not collect Mobile Number

Toggle this option to remove/include the Mobile Phone Number field for the Details step.


For example:

VETenrol Contact Details section of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Contact Details section of Standard Rego without Mobile field

Enabled ( ticked box )



Do not collect Fax Number

Toggle this option to include or remove the Fax Number in the Contact Details section of the Details step.


For example:

VETenrol Contact Details section of Standard Rego with Fax field

Disabled ( unticked box )

VETenrol Contact Details section of Standard Rego with default options

Enabled ( ticked box - default)



Do not mandate Email address

Toggle this option to enable or disable the mandatory collection of an email address as part of the Contact Details. An email address must be provided by default (not necessarily valid), however if this option is enabled the field will not be required and the user can proceed to the next step without completing it.


If an email address is not provided, the automated confirmation email cannot be sent.



Mandate re-entry of email address

Toggle this option to include or remove the field for users to re-type their email address to confirm it is correct.


For example:

VETenrol Details Step of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego with email re-entry

Enabled ( ticked box )



Collect secondary email address

Toggle this option to include or omit the Alternate Email Address field and the option to send emails to both addresses in the Contact Details section at the Details step.


For example:

VETenrol Details Step of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego with alternate email address

Enabled ( ticked box )



Collect Preferred Contact Method

Toggle this option to include or omit the Preferred Contact Method drop-down menu in the Contact Details section at the Details step.


For example:

VETenrol Details Step of Standard Rego with default options

Disabled ( unticked box - default)

VETenrol Details Step of Standard Rego with Contact Method field

Enabled ( ticked box )


Next: Confirm Step


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