Confirmation Emails are automated email messages sent to users when they complete the registration process. There is a default confirmation that applies globally to all registrations, however the overrides feature allows that default to be replaced for registrations into specific programmes. The replacement utilises a mail template of type Receipt.

Overrides is a category of the Confirmation Emails page. It contains only one section, Overriding Templates, which is used to manage overrides for the confirmation email.

In this article:

• Overriding Templates in the VETenrol Admin
  • Creating an Override
  • Managing Overrides

Overriding Templates

Access this feature from the Configuration () in VETenrol Admin, by clicking the Confirmation Email heading or associated text to open the page, and then click the Overrides tab.

Key aspects of the Overriding Templates section:

• Overriding Templates List — A record of existing overrides that can be managed. The list will only appear when at least one override exists.
• New Override button — Opens a pop-up to create a new entry. A button of the same name and function appears at the top of the page.

Creating an Override

A suitable Receipt (type of mail template) must already exist.

To create a new override, click on either of the New Override buttons on the page. This will open the Confirmation Email Template Override pop-up.

1. Enter the Programme Name for which an alternative confirmation should be used. The entered name must be an exact match for the programme name as shown in VETtrak. Refer to your VETenrol Admin's API Summary Report for assistance with identifying the programme name.
2. Select the Mail Template. Only Mail Templates of type Receipt will be listed, and the first available will be pre-selected.
3. Click the Save button.

The new entry will be added to the list. To add more entries, repeat the above steps.

Managing Overrides

Once an entry has been created, the list allows the records to be managed.

• Programme Name — This link allows the entry to be edited.
• delete link — Clicking this link will permanently remove the entry.