FAQ
- What is the name of the AVETMISS Reporting Body for New South Wales?
Training Services NSW is the name of the reporting body.
NSW Smart and Skilled is a NSW Government program. - How are AVETMISS files reported to Smart and Skilled?
The NAT files are validated through NCVER AVETMISS Validation Software (AVS). You can use the VETtrak NCVER integration to validate your AVETMISS files through the AVS.
After validating the files, they are uploaded by the provider to Smart and Skilled - NSW along with the Collection Processing Summary file. - Where can I find more information about NSW Smart and Skilled reporting requirements?
Visit the Smart and Skilled - For Providers page for documentation. You can also sign into STS Online for further documentation.
- How do I contact NSW Smart and Skilled?
Visit the Contact Training Services NSW page on the NSW Government website to see contact information.
Additional contact information:
Customer Service and Operations:
Phone: 1300 772 104
Email: TSNSWCust.Service@det.nsw.edu.au
Training Services NSW Regional Office:
Phone: 13 28 11 - How often should I report to Smart and Skilled?
Smart and Skilled Reporting is conducted every 28 days as per section 4.2 a of the Smart and Skilled Contract Terms and Conditions on the Smart and Skilled NSW Contracts and Policies for Training Providers page, of the NSW Government website.
https://www.nsw.gov.au/education-and-training/vocational/funding/policies-smart-skilled
Adult Community Education (ACE) Reporting take place every quarter, with the reporting period starting at the beginning of the year and up to the end of the current or requested quarter as per the How Does Quarterly Submission Work? question of the FAQs: ACE Reporting of VET Data page.
https://www.nsw.gov.au/education-and-training/adult-and-community-education/faqs-ace-reporting
The reporting periods for ACE are as follows:
- January - March
- January - June
- January - September
- January - December
Errors/Warnings
| Error/Warning Code | Error/Warning Message | Solution |
| 1171 and 1090 (Smart and Skilled) | "Training Activity Data has been finalised for Commitment ID [####]. No further data can be accepted." | If the enrolment has had an award created and reported in the previous AVETMISS submission to indicate that this enrolment is complete, this enrolment should no longer be included in future AVETMISS generations. To prevent this enrolment from being included in future AVETMISS generations, Edit the enrolment, go to the AVETMISS page, select the Commitment Info tab and tick the Complete box.  NSW: Smart and Skilled Reporting Essentials |
| Unit Start Date Error/Warning (VETtrak) | "This Unit/Module has a start date in the past and a finish date in the future, so must have an outcome code of 70." "The result is Not Yet Started but the start date has passed." | The enrolled unit has a Not Yet Started result set against it and has a Start Date that is in the past. The unit Start Date or the Not Yet Started result type, will need to be changed. You can do this by resetting the unit results and re-entering them with a Continuing result type. Process: Removing/Resetting a Unit/Module Result Process: Recording Results in VETtrak |
| 1080 (Smart and Skilled) | "The code supplied [Qualification code] is not the same as the qualification code against the Commitment ID. Check against the Notification of Enrolment Report issued by the Provider Calculator." | Go to AVETMISS - Generate State AVETMISS Files and go to the second page of this wizard to see your generated NAT Files. Expand the NAT000120 and check the Qualification column next to your client's enrolled unit record. Log into STS Online and check the Qualification Code on the Notification of Enrolment Report issued by the Provider Calculator. Compare the Qualification Code from each of the above, the solution may be one of the below points.
|
| 1113 (Smart and Skilled) | "The required number of Core Units of Competency for this qualification as specified in the training package have not been submitted" | Core Unitsmay be missing required information to appear in the NAT00120 file. Ensure the Units associated with the Qualification are listed under the Client Enrolment and that the Units have Start and End Dates recorded. If the student has not commenced the Unit then an Outcome of 85 (Not Yet Started) can be reported. You can check which Units are required for the Qualification by reviewing the Qualification on training.gov.au Lastly, double-check the AVETMISS Generation options if the following apply:
Adding a Unit of Competency to a Qualification Process: Recording Results in VETtrak Generating AVETMISS Files |
| 1110 (Smart and Skilled) | "The Units of Competency supplied are not in accordance with the Training Package rules for this Qualification" | Ensure the Units under the Qualification adhere to the rules listed for the Qualification on training.gov.au Double check the units are included in the NAT120 file through the AVETMISS Generation options below:
Adding a Unit of Competency to a Qualification Generating AVETMISS Files |
| 1003 (Smart and Skilled) | "Earliest Unit of Competency Start Date [Unit Start Date] cannot be changed after commencement of training" | The earliest Unit Start Date reported for this commitment ID has been changed since the last upload. To resolve this, ensure the the earliest unit start date is reported for the Commitment ID. You can run the Enrolment History report to show the previous start and finish dates for each unit. You can access this by right clicking on the Enrolment >> Show Reports >> Show Enrolment Report with Comments and History.  As there can be multiple enrolments linked to one Commitment ID, you may need to run this report on each enrolment that has been previously reported with that Commitment ID to find the unit with the earliest start date.You can follow the articles below to amend the start date of the unit. Process: Removing/Resetting a Unit/Module Result Process: Recording Results in VETtrak |
| 1170 (Smart and Skilled) | The Unit of Competency outcomes supplied are not in accordance with the Training Package rules for this Qualification [{0}]. | Errors can occur if a UoC does not match the Training Package rules for the Qualification. This can occur when:
 You can check the Training Package rules for the qualification on training.gov.au. |
| 1184 (Smart and Skilled) | Unit of Competency [{0}] must not have outcome of '70' if 'Training Not Completed' is indicated. | The unit has a Continuing Activity - 70 result, and the enrolment has a Training Status of 'Training Not Completed' 'Training Not Completed' is intended for enrolments where the student is discontinuing their study (i.e. cancelled). This can be fixed by either:
 |
| 1188 (Smart and Skilled) | Cannot indicate 'Deferred' and also indicate Qualification eligibility in the Program Completed (NAT00130) file. | This error will occur if the enrolment has a Training Status of Deferred and has an Award recorded. An Award indicates the enrolment is complete, however, a Deferred Training Status is not considered complete for NSW Smart and Skilled reporting. This can be fixed by either:
 |
| 1135 1136 (Smart and Skilled) | Date training commenced [{0}] was later than the Qualification End Date or the latest Commencement date specified on the Activity Schedule for the Commitment ID. Date training commenced [{0}] was earlier than the Qualification Start Date or the earliest Commencement date specified on the Activity Schedule for the Commitment ID. | The Unit Start Date and Finish Date within the Client Enrolment must begin and end training within the Qualification Start Date and Qualification End Date specified on the Approved Qualifications Activity Schedule (AQAS) provided by NSW Smart and Skilled. This rule applies to enrolments in Qualifications, Skill Sets, and Skill groups. To fix this, review the Qualification Start Date and Qualification End Date on the AQAS and ensure that the Unit Start/Finish Dates fall within this date range. |
